How Fulfilment by Amazon works

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How it works

1. Register your account

If you don't have a Selling on Amazon account, get started today.

2. Create your product listings

Add your products to the Amazon catalog one at a time, in bulk, or by integrating your inventory-management software with Amazon's API.

3. Prepare your products

Make sure your products are "e-commerce ready," so they can be safely and securely transported all the way into a customer's hands.

4. Ship your products to Amazon

Create your shipping plans, and then ship and track your shipments to Amazon fulfilment centres. Amazon's online seller tools can help you through the process.

5. Customers order your products, and Amazon picks, packs, and ships them

Prime customers get fast, free shipping on your products, and all customers can qualify for FREE shipping on eligible orders. Amazon fills those orders quickly and efficiently using our advanced, web-to-warehouse, high-speed picking and sorting system. Customers receive tracking information from Amazon.

6. Amazon provides customer support on products you sell

Our world-class customer-service team manages customer inquiries, refunds, and returns for orders on Amazon marketplaces, 24 hours a day, seven days a week.
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